Privacy Policy

Effective Date: March 16, 2026

AI Upline ("we", "us", or "our") is operated by MLM Protec, LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at aiupline.com.

Information We Collect

• Account information: Name, email address, and password when you register.
• Usage data: Chat history, coaching sessions, scripts generated, and platform interactions.
• Payment information: Processed securely through Stripe. We do not store full card numbers.
• Device & technical data: Browser type, IP address, and session data for security and performance.
• Onboarding preferences: Company, role, coaching style, and goals you select during setup.

How We Use Your Information

• To provide, personalize, and improve the AI Upline platform
• To process payments and manage your subscription
• To send transactional emails (receipts, account notices)
• To analyze usage patterns and improve our AI coaching models
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (such as OpenAI for AI processing, Stripe for payments, and hosting providers) solely to operate the platform. These providers are contractually obligated to protect your data.

Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting support@aiupline.com.

Security

We use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at support@aiupline.com to exercise these rights.

Cookies

We use session cookies to keep you logged in and to maintain your preferences. We do not use third-party tracking or advertising cookies.

Changes to This Policy

We may update this policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy.